Here are the shipping information and return conditions for orders at Smaak Retail B.V:

Shipping Rates:

  • Netherlands:

    • Free shipping on orders over €150.
    • Shipping costs for orders under €150 are €5.95.
  • Belgium:

    • Free shipping on orders over €150.
    • Shipping costs for orders under €150 are €6.95.
  • Germany:

    • Express delivery (2-3 business days) for €12.50.
    • Free shipping on orders over €150.
    • Shipping costs for orders under €150 are €6.95.
  • Other European countries:

    • Express delivery (2-3 business days) for €35.
    • Standard delivery (7-10 business days) for €17.50.
  • Rest of the world:

    • Express delivery (4-10 business days) for €47.50.

General information:

Smaak Retail B.V. strives to ship all in-stock orders within 2-4 days. For non-stock items, we strive to ship within 3-4 weeks of receiving payment. If there are delays or items cannot be delivered, you will be notified by email within a few days.

Please note that Smaak Retail B.V. is not responsible for delays caused by courier services, nor for any damages resulting from exceeding announced delivery dates. Although we take the utmost care in processing and shipping orders, it may happen that an order is not delivered in full. Please report such instances within 7 days of receipt of the items so that we can replenish or reship any missing items at Smaak Retail B.V.'s expense.

For international orders outside the European Union (EU), we offer a returns portal. Customers are responsible for returning items at their own expense and bear the risk of return. Shipping, import or export costs are not refundable when refunding or returning the purchase.

Return cost:

  • Netherlands: €5.
  • Belgium and Germany: €8.50
  • Other countries: €12.50
  • Outside the EU: at your own expense and risk

When returns are processed, these fees are deducted from the amount paid for the purchase.

Shipping costs:

Shipping costs invoiced will be refunded (except for countries outside the EU)