Frequently Asked Questions
Here you'll find answers to frequently asked questions. Our goal is to make your experience as smooth and enjoyable as possible. Don't see your question here? Feel free to contact our customer service. We're happy to help!
Dispatch
Do you ship worldwide?
Yes, we ship worldwide. Shipping costs will apply and will be added at checkout. We have discounts and promotions year-round, so stay tuned for exclusive offers.
How long does it take before I receive my order?
That depends on your location. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take between 7-16 days. Delivery details will be included in your confirmation email.
Which carriers do you use?
We use all major carriers and local courier partners. You will be asked to select a delivery method during checkout.
Product
Can I return my product?
We always strive to ensure our customers appreciate our products, but if you do need to return an order, we're happy to help. Simply email us and we'll guide you through the process.
Can I have my product personalized?
That depends on the manufacturer and the product. All options are listed on the product page, where you'll find the options for customizing the product.
Other
Do you have another question?
You can contact us through our contact page! We're happy to help.