Maintenance

Packing your bag on delivery :

When you receive your bag, it is usually neatly wrapped in paper. We do that on purpose - that way the bag stays in nice shape and well protected during storage.

In quiet times we often take the paper out for you, but when it's extra busy (like during a SALE), that doesn't always work out. No problem: you can remove the protective paper in no time.

Afterwards, let your bag "breathe" for a while - the leather will form back nicely on its own. Think of it as a mini beauty sleep for your bag!

Care & Maintenance of your leather bag

A leather bag is an investment in style and deserves proper care and attention. Our bags are already treated against moisture and dirt, so you can use them right away. Still, leather remains a natural product that reacts to outside influences. With a few simple habits you can ensure that your bag remains beautiful and supple for years.

1. Cleaning & Refreshing

To prevent dirt build-up:

• Use a soft, dry brush to gently remove visible dirt.
• Wipe the surface with a slightly damp cloth (not wet!) to remove dust and invisible dirt.
• Avoid chemical cleaners, as they can damage the leather.

2. Protection from external influences

Leather stays most beautiful if you protect it regularly:

• Treat your bag with a PFAS/PFOS-free leather protection spray suitable for leather.
• Let the bag dry completely before using or storing it again.
• Our favorite: Collonil 1909 (link to website).

For extra care:

• Apply a colorless leather cream or conditioner once a season.
• Especially suitable for smooth, grained, metallic or printed leather.
• Avoid colored creams, as they can cause staining.

3. Extra care in case of rain or accidents

Did your bag get wet anyway? No worries:

• First remove dirt with a dry brush.
• Immediately pat the surface dry with a soft, lint-free cloth.
• Fill the bag with paper to keep its shape.
• Let the bag dry in a warm, well-ventilated place, but never on the heater or in direct sunlight.
  After drying, you can repeat the above steps (cleaning and protection).

4. What it's better to avoid

To keep your bag in top condition, there are some things it's best to avoid:

• Sun, heat & rain - Prolonged exposure can dry out, deform or discolor leather.
• Chemicals - Perfume, sunscreen, makeup, hand gel or pens can cause permanent stains.
• Metal & moisture - Avoid contact between buckles or chains with water or perfume to avoid oxidation.
• Overfilling - This can cause the bag to get out of shape and overload handles or seams.
• New dark denim - This can stain light bags and is difficult to remove.
• Friction with rough surfaces - Leather is susceptible to abrasion and damage.
• Dark clothing on light bags - Beware of color transfer, especially with new or unwashed fabrics.
• Sharp objects or nails. - Prefer to open your bag with your fingers to avoid scratches.
• Pets - Keep your bag away from curious pets and scratching cats.

5. Zipper maintenance

• Clean zippers regularly with a dry cloth to remove dust.
• Does the zipper feel stiff? Then apply a small amount of zipper grease or rub a pencil tip (graphite) along the teeth to keep the zipper smooth.
  Note: Never force a stiff zipper, this can cause damage.

6. Storage

If you don't use your bag for a while:

• Store it in the dust bag provided.
• Fill the bag with tissue paper or soft cloths to keep its shape.
• Store the bag in a dry, dark place - not in the sun or near the heater.

7. Repair & Warranty

If something is wrong with your bag, it can be repaired. Send an e-mail to support@smaakamsterdam.nl with a brief description of the problem and clear pictures. If necessary, we will send your bag to our workshop for repair.

• Repairs are processed monthly.
• The average repair time is about 5 weeks.
• Any costs will be coordinated with you in advance, depending on the damage and purchase date.

Warranty & manufacturing defects
Our bags are handmade with care and craftsmanship, but it is possible that a manufacturing defect may occur, such as loose stitching or a crooked finish. Such errors are usually visible within 2 months of purchase. Please email us with the proof of purchase and clear photos.

Please note: Zippers are only covered under warranty for obvious manufacturing defects, such as a crooked zipper or a missing tooth. Wear from normal use or a stiff zipper is not covered under warranty.

Not covered by warranty

• Ordinary signs of use
• Scratches or discoloration to the metal hardware
• Damage from overloading or misuse
• Stains caused by chemical products
• Pet damage
• Intentional damage

With proper care, your bag will remain a stylish and reliable companion for years to come. ❤️

Still have questions? Feel free to contact us!